Lean Experimentation and Decision Science for Warehouses at Delivery Hero

Date:

Monday, November 18, 2024

Time:

11:50 am

Room:

Forum 1-3

Summary:

An effective picker schedule in warehouses in Quick-Commerce addresses the challenge of resource utilization while maintaining low delivery time. The talk focuses on the challenges in running decision science experiments with humans involved, and embracing learnings by strategizing: How to utilize limited and unclean data caused by stochastic activities and human-error in warehouses? How to draw insights while navigating uncertainties? How to optimize operational decision making processes?

Increasing Revenue and Customer Loyalty with Smart Couponing at REWE and PENNY

Date:

Monday, November 18, 2024

Time:

12:20 pm

Summary:

REWE and PENNY enhance customer satisfaction through the recommendation of relevant coupons. In this talk, Axel will give an overview of how over the last two years REWE Group built a new reco engine focused on increasing revenue and being cost-efficient. He will explain how the team is structured and how they set up coupons and campaigns. Additionally, Axel will give insights into their tech stack and how they train and operate our models to work with millions of users and thousands of products.

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